Contact us
Whatever your preferred means of communication, it's easy to contact us, and we have a great team of people on hand to advise and guide you.
ICT Subject Advisor
You can contact your dedicated ICT Subject Advisor, Gareth Byrne, with any questions about the content or teaching. Phone him for an immediate knowledgeable and authoritative response. You can also contact him by email or request a visit.
Gareth will also be providing support via the ICT Community forum, and via the ICT subject page.
To contact the ICT team, phone 0844 372 2186, or email Gareth directly at ICTSubjectAdvisor@edexcelexperts.co.uk. Find out more about Gareth and the Subject Advisor service.
Ask the Expert
Our free email service puts you in direct contact with a senior examiner who will help to answer any subject-specific questions concerning the assessment of ICT. The examiner will email you within two working days of receiving your question. Find out more about Ask the Expert here, or email gcseict@edexcelexperts.co.uk.
Dedicated phone support lines
Our customer service team are available to answer any ICT queries you may have. If they can't, they will pass your question to one of our specialists who can. You can call them on 0844 576 0027.
Regional offices
We have four regional offices in England and Wales, based in Birmingham, Bristol, Manchester and Cardiff. They can provide customer support and administrative help, and also act as a base for our large team of regionally based Curriculum Development Managers.
Curriculum Development Managers
Our Curriculum Development Managers, based around the country, are responsible for providing you with advice, support and guidance. They also keep you updated on policy and curriculum developments, and can help with associated planning. To get in touch with the Curriculum Development Manager dedicated to your centre, please call 0844 576 0027.
Ask Edexcel
Ask Edexcel is a searchable database of commonly asked questions relates to all aspects of our qualifications. It includes everything from specification-specific queries through to procedural information about making entries or post-results enquiries.
Searching the system is easy and can be done either by keyword, to find specific information, or by qualification or category to view a range of questions and answers on various subjects.
If you don't manage to find the information you're looking for, you can use the Ask a Question area to send your question through, and we will respond within 24 hours. Your question may also get added to the Ask Edexcel database to help the next person using the site.