Contact us
Whatever your preferred means of communication, it's easy to contact us, and we have a great team of people on hand to advise and guide you.
English Subject Advisor
We have introduced a new Subject Advisor service to support all our English GCSE and A level qualifications. Led by the new Subject Advisor, Lionel Bolton, this service is designed to help solve your queries that relate to our English qualifications, as well as providing a means to share ideas, information and concerns.
The service also offers all teachers of English the opportunity to discuss and share English-related issues, such as what the new 2010 GCSE specifications have to offer.
Lionel will also be providing support via the English Community forum, and via the English subject page.
To contact Lionel, call the English Subject Advisor team on 0844 372 2188, or email Lionel directly at EnglishSubjectAdvisor@edexcelexperts.co.uk. Find out more about Lionel and the Subject Advisor service.
Ask the Expert
Our free email service puts you in direct contact with a senior examiner who will help to answer any subject-specific questions concerning the assessment of English. The examiner will email you within two working days of receiving your question. Find out more about Ask the Expert here, or email gcseenglish@edexcelexperts.co.uk or gcseenglishliterature@edexcelexperts.co.uk.
Dedicated phone support lines
Our customer service team are available to answer any English queries you may have. If they can't, they will pass your question to one of our specialists who can. You can call them on 0844 576 0027.
Regional offices
We have four regional offices in England and Wales, based in Birmingham, Bristol, Manchester and Cardiff. They can provide customer support and administrative help, and also act as a base for our large team of regionally based Curriculum Development Managers.
Curriculum Development Managers
Our Curriculum Development Managers, based around the country, are responsible for providing you with advice, support and guidance. They also keep you updated on policy and curriculum developments, and can help with associated planning. To get in touch with the Curriculum Development Manager dedicated to your centre, please call 0844 576 0027.
Ask Edexcel
Ask Edexcel is a searchable database of commonly asked questions relates to all aspects of our qualifications. It includes everything from specification-specific queries through to procedural information about making entries or post-results enquiries.
Searching the system is easy and can be done either by keyword, to find specific information, or by qualification or category to view a range of questions and answers on various subjects.
If you don't manage to find the information you're looking for, you can use the Ask a Question area to send your question through, and we will respond within 24 hours. Your question may also get added to the Ask Edexcel database to help the next person using the site.