These qualifications introduce learners to basic business administration principles, how to behave in an office environment, and how to use office equipment.

Learners are encouraged to develop their employability skills including independent skills, time management, communication skills, research skills and teamwork.

The delivery of these units should ideally be in an office setting, where learners can get the practical experience needed. Centres are encouraged to include visits and guest speakers to enhance the delivery of the qualification; learners will then be able to relate to the working environment.

The assessment throughout the unit may be based on practical situations or around scenarios. This qualification enables centres to deliver and integrate Functional Skills into a number of the units including English and ICT skills. There are also opportunities to cover aspects of Every Learner Matters, in particular ‘stay safe’, ‘be healthy’ and ‘make a positive contribution’.

This video forms part of the additional support material for our Foundation Learning Tutor Resource Pack. You can use this video as a starting point for further discussion or activities.

Download our Tutor Resource Pack for ideas around possible activities.