This qualification covers a broad overview of the retail industry, including units such as retail outlets and occupations, customer ervice, the selling process, stock control, health and safety, and teamwork.

Learners will have the opportunity to plan and run an enterprise activity, or to study retail consumer law and customer payments.

This video forms part of the additional support material for our Foundation Learning Tutor Resource Pack. You can use this video as a starting point for further discussion or activities.

Download our Tutor Resource Pack for ideas around possible activities.