Always Learning
Always Learning

BTEC Specialist Qualifications | Contact Centre Operations (L2)
The new BTEC Level 2 Certificate in Contact Centre Operations has been accredited onto the Qualifications and Credit Framework (QCF) for first teaching from August 2011. The final accredited specification can be accessed below.

Further details

expand Qualification titles covered
BTEC Level 2 Certificate in Contact Centre Operations (QCF)

Documents

Select a category
Reset Filters
Please login to see secure content
Search Filters |

Key dates for BTEC
BTEC Training Events

Noticeboard


28 September 2012
BTEC extensions
Latest accreditation extension information
noalt

Sign up for email alerts using your Edexcel Online account details and you’ll receive an email whenever new documents or notices are added to this page – ensuring you don’t miss any vital updates.