NVQ and competence-based qualifications (QCF) | Customer Service
Please see below for the new QCF-accredited specifications. We have worked closely with the Sector Skills Councils throughout the development of these specifications, to ensure that they fit all of the latest National Occupational Standards (NOS) and meet the needs of employers and individual learners. |
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Documents
Levels 1-4 NVQ Cetificates/Diplomas in Customer Service (QCF)
 PDF
(1.8 MB)
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