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 27th August 2008 

Accessing Secure Content – Biology/Chemistry/Physics


To access Edexcel’s exclusive secure content, fill out and submit this online intention to offer form and then obtain a username and password from your examinations officer/Edexcel online administrator.
 
Please note that if you are about to send in or fax in your form that it will take 10 working days before you will be able to access secure content. All secure content is recognisable by the following icon ◊

1.What to do if you do not have a username and password

To access secure content, you need an Edexcel username and password. An account can be created for you by anyone at your centre who has the required access within Edexcel Online to create new accounts, normally your exam officer.

Occasionally, we've had incidences of administrators or exams officers refusing to register teachers. This shouldn't happen as the user does not need any EOL access profiles to get secure content, just a username and password. If you are the person responsible for setting up Edexcel Online accounts in your centre please click here

2. What to do if you are having username/password problems.

If the screen says "invalid username/password" warning when you try to login;

It could be that the password is being typed incorrectly. It is case sensitive, so letters must be typed in as you received them in your original welcome email. If your password was in capitals then type in capitals and vice versa.

If you type in the incorrect password 3 times this will cause your account to become locked. A locked account cannot be accessed, even if you then type the details correctly. It remains locked for one hour then opens again.

If you have forgotten your password you can regenerate your password at any point by clicking on the 'Forgotten your password?' link either on the Edexcel online login page, or on the main web here

3. Your username and password are recognised, but you are not authorised to access secure content

This means that you have not told Edexcel that your school is intending to offer GCE Physics. If you would like to access secure content for GCE Physics and have already obtained your username and password, you will need to inform us of your intention in one of the following ways:

1. Fill out the online intention to offer form

OR

2. Fill out and fax back an intention to offer form that you have received at a training event

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