Creating additional user accounts

Once you have registered and set up your Edexcel Online account, you can create additional user accounts for your colleagues, provided you have authorisation to do so.

Select ‘New accounts’ from the ‘Centre accounts’ menu and provide the new user’s details, including an email address for them to use as their Edexcel Online username. Edexcel Online usernames must be unique, so each account holder at your centre will need a different email address.

If you do not currently have an Edexcel Online account but would like one, you will need to contact your centre’s main Edexcel Online account holder to ask them to set up an account for you. If you do not know who the main Edexcel Online account holder is, please contact your examinations officer or head of centre initially, before contacting us.

Specifying a user access profile

When you set up an additional account, you will need to specify the level of access that you wish the new user to have. This will involve flagging the relevant areas of functionality from the list available in the ‘User Access Profile’ section of the new accounts screen.  

Each profile relates to a different area of the system. To view a description of each, hover the cursor over the relevant profile. Alternatively, access the online help system for more detailed information.  

Authority to set up new accounts requires the ‘User accounts’ profile. Users who have this access will be able to set up new users themselves but, importantly, will only be able to create new users with the same access as themselves. For example, a user who has ‘User accounts’ profile but not ‘Registrations and entries’ will be able to set up new users, but will be unable to give those new users access to ‘Registrations and entries’. 

Remember, you can give a user access to specific services without giving them permission to make any changes to the system. For example, a user with only the ResultsPlus profile ticked will only be able to access ResultsPlus services and not make candidate entries or book training events. 

Access to secure content on the main Edexcel website is granted on the basis of entries made at your centre, so a user does not need any specific profile, only a username and password that is associated with your centre. If absolutely necessary, you could leave all the profile boxes blank in this case.

Amending an existing account

You can update any existing Edexcel Online account at any time, provided you are authorised to do so. Use the ‘Search’ option within the ‘Accounts’ menu to find the account you wish to amend and then click on that account to bring up the details. Make the changes you require and click on ‘Submit’.  

You can change details of the user’s role within the centre, their contact details, their access profile, auto-email acknowledgement triggers and their Edexcel Online email address. If you change a user’s email address, remember that the new address will replace the old one as the user’s Edexcel Online username. 

You can make changes to your own account details by selecting the ‘Edit my account’ option. However, you will not be able to grant yourself access to new profiles you do not already have. You should speak to the user at your centre who controls access to the relevant service to be granted access yourself.