Sources of information
Contact details
Type of query Who to contact Information about registering for onscreen testing Email serviceoperations@edexcel.com Call 0844 576 0026 Technical Edexcel Online and Promissor queries Email pssonscreentechnicalteam@pearson.comCall 0844 576 0024 General queries about BTEC tested qualifications Email btecdelivery@edexcel.com To give us feedback, or to report an issue with live test content Email btectestfeedback@edexcel.com Remember to include as much detail as possible, including the qualification title, test name/number, centre number, candidate number, and date/time that test was taken. Approval and installation queries Email approvals@edexcel.com Special consideration requests Email special.requirements@edexcel.com.
Email btectestfeedback@edexcel.com