If you're still dissatisfied after receiving the outcome of an EAR, you may wish to appeal against the decision. The head of centre (or designated member of the centre’s senior management team or examinations manager) will be allowed 14 calendar days from the receipt of the outcome of the EAR during which an appeal may be lodged by writing to the following address:

Edexcel Appeals Office
190 High Holborn
London
WC1V 7BH

We can't accept appeals directly from candidates, their parents or other third parties acting on their behalf. However, private candidates may appeal directly without the support of the entering centre.

Appeals may only be lodged on the basis of whether the awarding body used procedures that were consistent with the regulatory authorities’ Code of Practice, and applied its procedures properly and fairly in arriving at judgements.

The procedures that are open to investigation include the full range of processes involved in and leading to the award of grades: the setting of papers; marking and moderation; the grade award; and EARs and administrative arrangements.

Please note that the appeals process is not directly concerned with making judgements about the quality of candidates’ work, as this is the responsibility of senior examiners and moderators. Appeals do not normally involve the further re-marking or re-moderation of work, unless the initial appeals investigation suggests that procedures were not followed during the EAR.

You may also appeal against decisions taken by us in special consideration cases - including cases where an aegrotat award has been made - and access arrangements. If you wish to appeal against a special consideration decision or aegrotat award, you may contact the appeals office directly, without first requesting an EAR.

When an appeal is lodged, we will carry out a preliminary appeals investigation. This will take the form of a fresh examination of all available evidence and may involve research officers, subject-related assessment staff and senior examining personnel. The EAR files and other relevant records will also be inspected for accuracy.

We will acknowledge each letter of appeal within two working days of receipt. We will normally send a letter summarising the results of the initial appeals investigation within 21 calendar days of receiving your letter of appeal. In the event that the appeals office is unable to complete its enquiries within 21 days, we will advise you of the likely extent of any delay.

If, following the initial investigation, you remain dissatisfied with our response, your head of centre may request the opportunity to present the case in person at a hearing of the Edexcel appeals panel. After an appeal hearing, if you are still dissatisfied, you may submit an appeal to the independent Examinations Appeals Board (EAB).

You will normally be expected to contribute towards the costs of appeal investigations and hearings. The maximum amounts that will be charged are £120 per examination component for the initial appeal investigation, and £150 for any subsequent appeal hearing. You don't need to submit any fee with the initial letter of appeal. 

You will not be charged for special consideration or access arrangement appeals, and you won't be charged for other appeals if the appeal is upheld.