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Always Learning
Always Learning

Contact Edexcel 

Support for UK schools, colleges and training providers

Telephone number Web links
BTEC and NVQ 

0844 576 0026

www.edexcel.com/btec

www.edexcel.com/nvq

GCSE   

0844 576 0027

 www.edexcel.com/gcse
GCE     

0844 576 0025

www.edexcel.com/gce
The Diploma and functional skills   

0844 576 0028

 www.edexcel.com/diploma

DiDA & 
other qualifications

0844 576 0031

 www.edexcel.com/dida
Online services
(including ResultsPlus and Edexcel Online)

0844 576 0024

www.edexcel.com/resultsplus

www.edexcel.com/edexcelonline

Invoice enquiries 0844 463 1343 www.edexcel.com/edexcelonline

Support for international customers

Telephone number Web links
All enquiries  +44 (0)1204 770696

www.edexcel.com/international


Support for candidates, former students and parents
  Telephone number  Web links 
All enquiries  0845 618 0440  www.edexcel.com/students

If you're a candidate or a parent, we recommend you contact the examinations office at your school, college or learning institution for advice about specific issues or concerns (including questions about exam papers or queries about grades).

Our telephone lines are open between 8am and 5.30pm, Monday to Friday.
 

Online enquiries – Ask Edexcel and Ask the Expert

Ask The Expert

   

To make it easier for you to raise a query with us online, we have merged our Ask Edexcel and Ask the Expert services. There is now one easy-to-use web query form that will allow you to ask any question about the delivery or teaching of Edexcel qualifications. You’ll get a personal response from one of our administrative or teaching experts, sent to the email address you provide. We’ll also be doing lots of work to improve the quantity and quality of information in our FAQ database, so you’ll be able find answers to many questions you might have by searching before you submit the question to us.

  • Use the new service
Peer-to-peer support
  

Edexcel's online forums allow teachers to discuss topics related to running Edexcel qualifications with peers from other schools and colleges. If you’re already an Edexcel Online or ResultsPlus user, you can log in to Communities from Edexcel using your current username and password.

Subject Advisor service

Get expert advice from the people who know with our Subject Advisor service, initially available in nine subject areas: History, Modern Foreign Languages, Science, Art and Design, Geography, English, Business, ICT and PE and Sport. You can find out more about this service here or visit your subject page to learn more about your Subject Advisor and how to contact him or her.

 

Regional offices

Find your regional office