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Always Learning
Always Learning

Teacher | Everyday support services for teachers 


We understand you need speedy access to specialists with the experience to help you with both general and subject-specific queries. That’s why we’re committed to providing straightforward guidance to support you in your day-to-day teaching.

Subject Advisors
  
Our helpful Subject Advisor service is designed with teachers in mind. This subject-specific service covers ten subject areas and offers immediate support for our BTEC, GCSE and GCE qualifications.

Subject Advisors are your first port of call for subject-specific questions such as specification queries, questions about assessment or clarification on which books and resources to use.
 
We have a dedicated team of Subject Advisors covering the subjects below:

  • Topics covered: Art and Design, Business, English, Geography, Travel & Tourism, History, ICT, Languages, PE & Sport, Performing Arts and Drama, and Science.
      
  • Contact method: You can contact the Subject Advisor team by email or by phone, 8am to 6pm (GMT), Monday to Friday. You can also contact the Subject Advisors through our subject-specific online forums where you can ask questions, exchange views with your peers, share experiences and give feedback.
      
  • Query turn-around time: Email queries will be responded to by our named Subject Advisors within 48 hours. If you call us, we'll try to give you an answer there and then (90% of the time we resolve questions at the first call). If we need to look into your query, we’ll guarantee to get back to you in 48 hours.

To contact your Subject Advisor, select your subject area from the list below.

Ask the Expert
  
Our Ask the Expert service helps you find answers to questions about the teaching and delivery of qualifications, for example the content of the specification and how to interpret it. You can search our database of commonly asked questions and get straightforward advice quickly and easily. 

If you can’t find the information you need in the database, you can also send us your query. We aim to respond within two working days and, in many cases, a lot more quickly than that.

Communities
 
Connect with other teachers around the world, share ideas and resources and stay up to date with the latest subject developments with our free subject-specific Communities service.