Online results to students - ResultsPlus Direct

If you are taking an Edexcel GCE or GCSE qualification, you can access your exam results online on results day by logging on to Edexcel’s Online Results service.

As well as being able to access your grades you’ll also be able to view a ‘gradeometer’, showing you how close you were to the nearest grade boundary.

It’s up to your school or college to decide whether they allow you to view your results online. If you haven't received any information from them about how to log in, please contact them directly. If you have received details but are having problems logging in, check the guide below for help and advice. You can also look at answers to questions you might have on the registration and login process.

Step-by step guide to registering for online results

Once you have received your registration details and PIN from your centre, go to www.edexcel.com/studentregistration and follow the step-by-step guide below to register for Edexcel's online results to students service. Underneath the guide you'll find a list of common questions with answers that should help you out if you have problems.

Step 1: Select the correct Examination from the drop down list. If you're doing A or AS levels you'll need to select GCE June 2009. If you're doing GCSE or iGCSE, you'll need to select GCSE June 2009. If you're doing both, you should have one PIN for GCE, one for GCSE. If you're not sure, check with your school or college.

Step 2: Key in your centre number, candidate number and registration PIN ; all of this information will have been provided on your secure PIN slip (the centre and candidate number are on the front next to your name; the PIN is inside the slip near the website address). You will also need to key in your date of birth. If you have lost your PIN slip, you'll need to contact your school or college to ask for another copy.

Step 3: Key in your email address. We'll send your registration confirmation to this email address, so make sure that only you or your family can access it. We ask you to key your email address in again in the "Confirm Email" box to make sure that it's correct.

Step 4: If you have a mobile you can choose to give us this number. It's optional, so you don't need to provide it. We'll only use this to contact you if you tick the box described in Step 6.

Step 5: Key in your address, making sure that you give us your city or town and, if you know it, your postcode. We might use this to send you feedback after the results day.

Step 6: Read the Terms and Conditions carefully to make sure you understand them. If you're not sure, ask your parent or guardian to check. Once you're sure you understand them, click in the box below the window that says 'I have read and accept the terms and conditions of this service'. If you don't tick this box to confirm you've understood, you won't be able to register.

Step 7: If you're happy for us to contact you by email or by text, click in the box that says I would like Edexcel to send me information by email or SMS in future.

Step 8: Click on Submit. Your name will appear on the screen along with confirmation of all the details that you've supplied.

Step 9: If all the information is correct, click Confirm. A confirmation message will appear on the screen so you can make sure that everything has worked properly. You will get an email confirming this to the email address you have given us.

Your registration questions answered

Below you'll find some questions you might have and our answers to help you out.

Q. I've entered all my details and clicked Register and a red warning has appeared that says "Attempt to register failed. Please enter the correct details and try again". What do I do?

A. You've made a mistake entering either your centre number, candidate number, date of birth or PIN. Check the details carefully against your PIN slip to make sure they're correct. If you can't find your PIN slip, you'll need to ask your school for a copy.

Q. I've entered all my details and clicked Register and a red warning has appeared that says "Email does not match". What do I do?

A. Make sure that the email address you've typed in is the same in both the Email and Confirm Email fields. They must match exactly so that we know we have your correct details.

Q. Why do I have to enter details in the Address Line 1 field, but not the Address Line 2 or Address Line 3 fields?

A. Some people will have an address that only needs one line and then a town/city and a postcode – e.g. 10 High Street, Coventry. If you have more than one line, please use lines 2 and 3.

Q. What should I do if I don't understand the Terms and Conditions?

A. It's important that you understand them, so if you're not sure, ask your parent or guardian to have a look and explain them to you.

Q. My name is spelt wrong on the final confirm screen. How do I change it?

A. The spelling of your name has been provided by your school or college. If it's wrong, you need to speak to them so that they can tell us it needs changing.

Q. What does SMS mean?

A. 'SMS' means information sent by text message.

Q. What should I do if I have successfully registered but have not received my password email?

A. When you receive confirmation on screen that your registration has been processed successfully, your password should be sent to you straight away. If you don't receive it, try checking in your email spam folder. You are asked to key your email twice to avoid possible mistakes, but make sure you provided the correct email address when registering.

Q. Will my Online results password be the same as my registration PIN?

A. No, your password will be different, although it will be six characters long and may contain letters and numbers. When you get your password, you'll also receive instructions on how to change it to something easier to remember.

Q. I have other questions about my examinations. Is there anywhere I can find out more?

A. Yes - please explore the Examzone section of this website for information about online results as well as lots of other handy stuff like tips on revision. You can also call us on 0845 618 0440.

Your login questions answered

If you still have problems after checking this information, you will need to speak to the Exams Officer at your school or college. Due to the Data Protection Act, we cannot take requests for changes to details directly from students.

Q. I’d like to register for online results but I haven’t received any details on how to do this. What should I do?

A. It is up to your school or college whether you were invited to take part. If you did not receive an invitation from your school or college, please speak to your Exams Officer. Unfortunately we cannot send registration details directly to students.

Q. I can’t remember my password. How do I get a new one?

A. You can ask for a new password to be sent to you at any time. Click on the ‘Forgotten your password?’ link on the login screen below the ‘Change’ password button. Type the email address you registered with into the ‘username’ field in the popup window that appears. A new password will be emailed to you.

Q. I’ve already registered but I haven’t had my password emailed to me yet. What should I do?

A. Your password should have been emailed to you immediately after registration. If you’ve not received your password yet, try checking your email spam folders. You can request a new password by clicking on the ‘Forgotten your password?’ link on the login screen and keying in your email address.

Q. I have tried to request a new password but I am getting a “New password cannot be generated. Please check the email address and try again” warning. What should I do?

A. Try re-typing your email to make sure you have got it right. If you have never received an email from us confirming your registration, it may be that you supplied your email incorrectly when you registered. If so, you will need to ask your school or college to contact us so that we can reset your account.

Q. I have forgotten my password and my email account is no longer active. What should I do?

A. You will need to reactivate your email account. Check with your email supplier to find out how to do this. If you cannot reactivate your email you will need to ask your school or college to contact us so that we can reset your account and allow you to register again with a new email address.

Q. I’ve had my password emailed to me and have tried to log in but I’m getting an ‘invalid username/password’ warning. What should I do?

A. Check that you are typing your email address correctly. If so, make sure you are typing your password correctly. The letters in your password must be typed in capitals, exactly as it appears in the email to you. One thing you can do is copy it from the email and paste it into the password field. If you have tried three times to login and it hasn’t worked each time, your account will be locked. To unlock it you’ll need to request a new password by clicking on the ‘Forgotten your password?’ button. You can then use the new password that’s emailed to you to login, this time making sure you type letters in capitals.

Q. My name is spelt incorrectly on the system. How do I change it?

A. The spelling of your name has been provided by your school or college. If it's wrong, you need to speak to them so that they can tell us it needs changing. We cannot take requests for changes to details directly from students.

Q. I’ve now got my results but I’ve got more questions about what I should do next. What should I do?

A. From the online results home page, you’ll find lots of links to information about remarking, resitting and progression to other qualifications or university. There is also a list of useful contact numbers for other organisations that can offer help and advice. Remember, if you need to speak to someone you can contact your school or college who should be on hand to give you face to face advice.

For more information about examinations generally, such as tips for revision and what to do once your results have come out, check the other pages in the examzone area of this site by clicking on the link on the left of this screen.