You can find out more about our commitment to our customers in the student and parent customer service charter.

If you aren't on Facebook or Twitter, you can still use email or phone to get in touch.

Replacement certificate applicants

	replacementcertificates@pearson.com
You can apply for a replacement certificate here. Applications must be made online. We don't accept applications for replacement certificates by email, post or over the phone.

Other enquiries

students@pearson.com

0845 618 0440

Our helpdesk is open 10am to 4pm, Monday to Friday, excluding bank holidays.