If you’re new to Edexcel, you may not be familiar with some of the support we offer to help make your job easier. Here are some of the things you may find useful:
Information Manual
Each year we produce an Information Manual that is sent to all centres around the start of the academic year in both booklet and CD format. In addition, a different version of the Information Manual is produced for international centres, containing details of our IGCSE and O level specifications. Both Information Manuals can also be accessed online via these links:
The Information Manual contains details of our administrative procedures and essential information such as contacts and key dates, and is intended as a reference tool to assist Examinations Officers and other administrators. The Key Dates section of the Manual is replicated in the Key Dates Calendar which is sent to all centres along with the Information Manual.
Edexcel Online
Edexcel Online is an invaluable service for exams officers and administrators, providing support at every stage of the qualification cycle - from approval through to registration and entry, reporting of achievement and results and post-results services.
It also includes access to services for teaching staff, including Online Support for Centre Assessors (OSCA), online booking for training events and Edexcel publications ordering. In addition, your Edexcel Online username and password will give you access to ResultsPlus.
If you are new to Edexcel Online, or have any queries, you can call our online support team on 0844 576 0024 (+44 1204 770 696 from outside the UK) - or why not try our online customer enquiry service, Ask Edexcel, at www.edexcel.com/askedexcel?
Customer services
If you need to contact someone here at Edexcel, there are a number of ways you can do this, depending on the nature of your query. Check the Contact us page for the most appropriate way to get in touch with us.
Further Support for Exams Office Staff
The Examinations Officers’ Association (EOA) offers a broad range of support and help to the exams office community including a suite of BTEC qualifications designed specifically for the professional development and training of Exams Office Staff which are listed below.
Level 2: Administering Exams (Introduction)
Ideally suited to new exams office personnel who are in a support role on a specific area within your centre.
Level 3: Administering Examinations (Advanced)
Ideally suited to exams office personnel who are going to/are already taking full responsibility for the management of exams in your centre.
Level 4: Examinations Management (Professional)
Ideally suited to experienced exams office personnel who may have been in post for some years and now need to up grade their knowledge and experience on the exams system and/or want to have their role qualified and quantified to Senior Leadership Team by doing a formal qualification for exams office personnel.
Please click here to link to the relevant EOA page on CPD and Training.