Sue Alvey, Head of Operational Support for Cornwall College Business, said, “It’s early days, but we’re very glad we made the decision to go with Destiny’s E-pen. The E-pen has reduced the time it takes to collect learner information and transfer it to our management information system from two or three weeks during peak periods down to just a few minutes – cutting out unnecessary administration and hugely accelerating the funding application process. Data quality and collation of management information are also both greatly improved.
“We have found it encourages our staff to use a more disciplined approach to planning which means we get all the information we need from employers in an efficient way, reducing travel costs. Employers and learners also like it as they see that we are using up-to-date technology in support of our work with them.
“One of the main technical advantages of digital pens is that the information they capture is completely safe. If an advisor happens to be in an area where there’s no network coverage, the data stays on the pen until it can be transmitted. And if all else fails, we’ve always got the original handwritten form.”
Based on the success of the pilot, the college is now rolling out the new system to thirty Liaison Officers supporting our Apprenticeship programmes, with the possibility of extending it further to other sites in the future.
Ron Champion, Director of Cornwall College Business, said: “I’m looking forward to realising the benefits in terms of efficiency and more timely management information, but I also have high expectations that this technology will help us give a better service to our most important customers, our employers and learners.”