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Always Learning
Always Learning
Contact us 

Personalising our Service

A dedicated Account Specialist will be assigned to your centre, giving you a one stop shop for all your Edexcel and BTEC enquiries, combining services such as approval processing, registration and certification queries and online system support.

Are you a teacher or head of department at a school or college?
View the Edexcel contact us page

Existing customers

If you’re an existing Pearson Work Based Learning customer and have a question regarding our qualifications, subjects or sectors, please use our unique Ask the Expert service for the latest FAQs or to ask a question.

Alternatively, if you'd like to contact your account support specialist directly:

Email: wblcustomerservices@pearson.com  
Phone: 0844 576 0045 (please select option 2 and have your five-digit centre number to hand).

Our telephone lines are open between 8:30 a.m. and 5.00 p.m., Monday to Friday.
 

New to Pearson Work Based Learning?

 
If you're new to Pearson Work Based Learning and would like to become an approved centre, please complete our online
'Register your Interest' form.

Alternatively, contact our sales team directly:

Email: wbl@pearson.com
Phone
: 0844 576 0045 (please select option 1)

 
International customers   
If you're based outside the UK, please contact your nearest
Pearson international office.
 
Learners
 
If you're interested in becoming an apprentice, please visit our dedicated BTEC Apprenticeships learner pages.
 

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