We’re personalising our telephone numbers
We’re making some changes to help you get in touch with the people best placed to answer your question. Our teams specialise in looking after teachers, exams officers and work-based learning providers.
We’ve replaced the many ‘qualification’ lines with a single number for work-based learning customers. Existing customers calling this number will be now be connected to their account specialist. Customers interested in becoming a Pearson Work Based Learning centre will be connected to the sales support team.
Are you a teacher or head of department at a School or College?
View the Edexcel contact us page
| Existing customers |
If you’re an existing Pearson Work Based Learning customer and have a question regarding our qualifications, subjects or sectors, please use our unique Ask the Expert service for the latest FAQs or to ask a question.
Alternatively, if you'd like to contact your account support specialist directly:
Email: wblcustomerservices@pearson.com
Phone: 0844 576 0045 (please select option 2 and have your five-digit centre number to hand).
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| New to Pearson Work Based Learning? |
If you're new to Pearson Work Based Learning and would like to become an approved centre, please complete our online 'Register your Interest' form.
Alternatively, contact our sales team directly:
Email: wbl@pearson.com
Phone: 0844 576 0045 (please select option 1)
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| International customers |
If you're based outside the UK, please contact your nearest Edexcel international office.
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Learners
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If you’re interested in becoming an apprentice, please visit our dedicated BTEC Apprenticeships learner pages.
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