We're personalising our telephone numbers
We're making some changes to help you get in touch with the people best placed to answer your question. Our teams specialise in looking after teachers, exams officers and work-based learning providers.
We've replaced the many ‘qualification’ lines with a single number for exams officers. When you call this number, you’ll be connected to your account specialist.
In May, we launched subject-specific telephone lines for teachers.
For all administration and system enquiries, call 0844 463 2535 www.edexcel.com/examsofficer
Exams officer community
Discuss topics related to administering Pearson qualifications with peers from other schools and colleges. You can log in using your Edexcel Online username and password.
If you're an exams officer or Quality Nominee at a school or college, you can email us with queries concerning registrations and entries, certification, fees, invoice content, Edexcel Online, ResultsPlus or any general enquiry about administering a Pearson qualification. firstname.lastname@example.org
Our telephone lines are open between 8:00 a.m. and 5:30 p.m., Monday to Friday.
Sign up for email alerts using your Edexcel Online account details and you’ll receive an email whenever new documents or notices are added to this page – ensuring you don’t miss any vital updates.