Support for UK schools, colleges and training providers
Support for international customers
Support for candidates, former students and parents
We recommend that candidates and parents contact the Examinations Office at your school, college or learning institution for advice about specific issues or concerns (including questions about exam papers or queries about grades).
Our telephone lines are open between 8am and 6pm, Monday to Friday.
For other ways of contacting us please see the menu on the left-hand side of the page.
| Online enquiries – Ask Edexcel and Ask the Expert |
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To make it easier for you to raise a query with us online, we have merged our Ask Edexcel and Ask the Expert services. There is now one easy-to-use web query form that will allow you to ask any question about the delivery or teaching of Edexcel qualifications. You’ll get a personal response from one of our administrative or teaching experts, sent to the email address you provide. We’ll also be doing lots of work to improve the quantity and quality of information in our FAQ database, so you’ll be able find answers to many questions you might have by searching before you submit the question to us.
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| Peer-to-peer support |
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Edexcel's online forums allow teachers to discuss topics related to running Edexcel qualifications with peers from other schools and colleges. If you’re already an Edexcel Online or ResultsPlus user, you can log in to Communities from Edexcel using your current username and password.
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Subject Advisor service
Get expert advice from the people who know with our Subject Advisor service, available in nine subject areas: History, Languages, Science, PE and Sport, English, Business, ICT, Geography and Art and Design. You can find out more about this service here.