Before you submit a booking for an Event, please read these conditions of contract ("Conditions"). By accepting these Conditions as part of the Event booking process, you are indicating your agreement to enter into a contract with Edexcel Limited of One90 High Holborn, London WC1V 7BH.

1. " Online Event" means an event available for booking on the website or as advertised elsewhere. "Fee" means the price of the Online Event as indicated during the booking process or as set out in the appropriate poster or flyer.
2. Please review all of the information you submit in respect of your booking before you make a booking request. By submitting a booking request you confirm that all of the information you submit is accurate, true and complete.
3. By submitting your booking request you are offering to enter into a contract for participation in an Online Event. We will automatically send you an e-mail or other written acknowledgement confirming that we have received your request. However, we reserve the right to reject any booking request we receive and a contract will only be formed when we send express confirmation of a booking to you by a subsequent e-mail or other written communication.
4. In accordance with the provisions of the Consumer Protection (Distance Selling) Regulations 2000 you may (if you are a consumer for the purposes of those Regulations) have the right to cancel your contract with us in respect of the Online Event. This right of cancellation lasts for a period of ten calendar days from the day we send you confirmation of the contract between us, unless the Online Event falls within ten days of booking. This right of cancellation shall not affect your statutory rights. Should you wish to exercise this right of cancellation please send confirmation to the contact details provided as part of the booking process.
5. Bookings may be delayed if full details are not provided when booking the Online Event. If we accept your booking request and agree to enter into a contract with you, we may keep a record of the transaction for a period of 6 years.
6. The Fee for the Online Event includes any VAT which may be payable.
7. If we accept your booking, we will generate an invoice for you 11 days after confirming the contract. You must pay that invoice within 30 days of the date of the invoice. This applies to payable events only.
8. You may substitute a delegate on an Online Event no later than 14 calendar days prior to the Online Event taking place.
9. Cancellations within 10 calendar days of acceptence of a booking request will not be invoiced.
10. No refunds will be made if a delegate cancels 11 calendar days after booking an Online Event, or if the Online Event falls within 10 days of booking.
11. All places on Online Events are on a first come first served basis.
12. You will receive full joining instructions 10 working days before the Online Event.  Please email trainingonline@edexcel.org.uk  if you have not received joining information 4 working days before the Online Event is due to take place.
13. Online Events are subject to cancellation or re-scheduling at our discretion. If the Online Event is cancelled, we will credit any Online Event fees paid by you as soon as possible. If the time, date and details of an Online Event is changed subsequent to your booking, you will be notified and given the option to cancel your booking. We shall not be liable for any additional loss or damage resulting from such cancellation or changes.
14. We may (at our option) terminate the contract at any stage if it appears to us (acting reasonably) that you have not complied with these Conditions.
15. We reserve the right to cancel, suspend or vary the operation of our contract with you if an event occurs which is outside of our reasonable control and we shall not be responsible for any breach of contract, nor for any loss or damage, resulting from such an event.
16. Any typographical, clerical or other similar accidental error or omission made by us in respect of your booking shall be subject to correction without any liability on our part.
17. Training materials in hard copy format will not be available for Online Events.  Copyright and all other intellectual property rights for all Training Materials shall remain the property of Edexcel. You agree not to reproduce, sell, hire or copy Training Materials (in whole or in part) and not to use such materials except for the purposes of post-Online Event reference.
18. We agree to deliver the Online Event using our reasonable skill and care. Except as otherwise provided in these Conditions, and except where the booking is made on behalf of a person dealing as a consumer (within the meaning of the Unfair Contract Conditions Act 1977), all warranties, conditions or other terms implied by statute or common law are excluded to the fullest extent permitted by law. Where the booking of an Online Event is made on behalf of a person dealing as a consumer, nothing in these Conditions shall affect his or her statutory rights.
19. Edexcel accepts no responsibility in relation to technical faults occuring in your centre prior or during the session.
20. Nothing in these Conditions shall serve to limit or exclude our liability to you in respect of fraud or death/personal injury caused by our negligence.
21. Our liability to you under or in relation to your booking and the Online Event (whether arising from an action in contract law, tort (including negligence) or otherwise) shall be limited as follows: (a) we shall not be liable to you in respect of any loss of profit, loss of anticipated savings, loss of goodwill or injury to reputation, loss of business opportunity, loss suffered by third parties or any form of indirect, consequential or special loss; (b) our total liability to you shall be limited to the amount of the Fee paid by you.
22. Any confirmation or agreement under or in connection with your booking must be made in writing (which shall include e-mail) or by calling our customer services team.
23. If any provision of these Conditions is held to be invalid or unenforceable in whole or in part, the validity of the remaining Conditions shall not be affected.
24. These Conditions and the written booking process referenced in these Conditions constitutes the entire agreement between us and you. In entering into these Conditions you acknowledge that you have not relied upon any statement or representation from us save as set out in these Conditions or as stated in writing as part of the booking process.
25. No term of any contract between us arising from these Conditions is intended to confer a benefit upon or be enforceable by any third party whether under the Contracts (Rights of Third Parties) Act 1999 or otherwise.
26. The language of any contract formed will be English. The Conditions shall be construed in accordance with English Law and you agree to submit to the exclusive jurisdiction of the English Courts.
27. We may change the terms upon which we make Online Events available from time to time without notice to you and any subsequent booking requests you may make will be subject to those changes.

If you have any questions, please contact us:

By Post:

Training from Edexcel
Edexcel
One90 High Holborn
London
WC1V 7BH

By fax:
0845 359 1909

By e-mail:
trainingonline@edexcel.org.uk